Build the Future of Customer Experience With Us
At Grove, we’re building the future of unified customer experiences. We believe in empowering people, fostering innovation, and growing together. With teams based in Dubai and the USA, we’re always looking for passionate individuals to join our journey.
Account Manager
📍 Location: USA (Remote or On-site)
💼 Salary Range: $75,000 – $95,000 per year
About the Role:
As an Account Manager, you’ll be the bridge between Grove and our enterprise clients. Your focus will be on nurturing relationships, delivering value, and growing account revenues.
Responsibilities:
- Be the main point of contact for your assigned accounts
- Ensure client satisfaction, renewals, and expansions
- Understand client needs and align them with Grove’s solutions
- Collaborate internally with product, CS, and marketing teams
- Deliver reports on account performance and growth
Requirements:
- 3+ years in account management or client-facing roles (preferably SaaS)
- Strong interpersonal and communication skills
- Ability to manage multiple priorities and deliver outcomes
Vice President – Sales (APAC Region)
📍 Location: Dubai (with regional travel)
💼 Salary Range: AED 480,000 – 600,000 per year (plus performance bonuses)
About the Role:
We are seeking a strategic and driven VP of Sales to lead Grove’s growth across the APAC region. You’ll be responsible for building the sales org, driving revenue, and expanding market presence.
Responsibilities:
- Define and execute APAC sales strategies
- Lead and scale a regional sales team
- Forge and manage relationships with enterprise-level clients
- Work with leadership to forecast and report growth
- Travel as needed to manage regional operations and accounts
Requirements:
- 8+ years in enterprise sales, with regional leadership experience
- Deep understanding of B2B SaaS or digital sales
- Proven track record in scaling sales teams and meeting targets
Customer Success Manager
📍 Location: USA
💼 Salary Range: $85,000 – $110,000 per year
About the Role:
As a Customer Success Manager, you’ll own strategic customer relationships, drive engagement, and ensure long-term satisfaction and growth.
Responsibilities:
- Develop deep relationships with assigned clients
- Run QBRs, adoption strategies, and value reviews
- Identify upsell opportunities and coordinate with sales
- Act as a trusted advisor for customer strategy
Requirements:
- 4+ years in customer success, account management, or client services
- SaaS or digital background preferred
- Strong empathy and communication skills
Business Development Manager
📍 Location: Dubai
💼 Salary Range: AED 180,000 – 230,000 per year (plus commission)
About the Role:
We’re hiring a Business Development Manager to drive Grove’s pipeline in the MENA region. You’ll be responsible for lead generation, qualification, and outbound sales strategies.
Responsibilities:
- Identify new prospects and opportunities
- Generate and qualify leads through outbound efforts
- Build relationships with target accounts
- Align with marketing and sales teams to drive pipeline
Requirements:
- 3+ years in B2B sales or business development
- Familiarity with CRM tools and sales workflows
Motivated, curious, and target-driven
Customer Success Specialist
📍 Location: Dubai
💼 Salary Range: AED 140,000 – 180,000 per year
About the Role:
We’re looking for a Customer Success Specialist to onboard, train, and support our Dubai-based clients. You’ll help them extract maximum value from the Grove platform and drive engagement.
Responsibilities:
- Onboard new customers and assist with platform adoption
- Provide regular training and support
- Monitor account activity and usage
- Help resolve service-related queries
Requirements:
- 2+ years in a client-facing support or success role
- Great communication and organizational skills
- Knowledge of SaaS platforms preferred