Grove Insights

Real-Time Customer & Market Intelligence Powered by AI
Unify conversations from 30+ digital channels. Discover what your customers are saying, what your competitors are doing, and how your brand stacks up — all in one intelligent platform.

Turn Conversations into Strategic Business Decisions

Trusted by Ambitious Brands Across the Globe

Why Grove Insights?

Turn Conversations into Strategic Business Decisions

With Grove’s AI-first insights suite, you don’t just listen — you learn, adapt, and lead.

Voice of the Customer
Tap into unfiltered customer feedback across platforms. Understand sentiment, spot opportunities, and manage your reputation with precision.

Brand Monitoring
Track real-time brand mentions, KPIs, and sentiment across every digital touchpoint. Benchmark against competitors and stay ahead of the curve.

Crisis Detection & Management
Identify risks early with automated alerts. Stay in control and respond swiftly before minor issues become brand-level crises.

Competitor Intelligence
Benchmark your brand’s performance, analyze competitor campaigns, and uncover differentiators to refine your strategy.

The Power of Grove Insights

Industry-Leading Data Coverage
Get access to data from 30+ digital and social channels, 400K+ media sources, 1B+ websites, and review platforms — all integrated seamlessly with your internal tools.

Smarter AI, Deeper Insights
Grove’s vertical-specific AI and generative AI capabilities deliver 90%+ accuracy. Discover trends, understand root causes, and get smart recommendations instantly.

Insights that Drive Action
From customizable dashboards to automated alerts, Grove ensures every team member — from marketing to CX — can act fast and in sync.

Recognized for Excellence in Intelligence & Innovation

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Key Solutions

  • Social Listening
    Track what your customers, industry, and competitors are saying — in real time.
  • Competitive Benchmarking
    Compare performance, content, sentiment, and engagement across brands and influencers.
  • Visual Insights
    Go beyond text with AI-powered image detection to understand brand perception through visuals.
  • Product Insights
    Capture real product feedback, identify areas of improvement, and benchmark performance using intelligent models.
  • Location-Based Intelligence
    Monitor individual store or branch performance, manage local reviews, and improve customer experience at a hyperlocal level.
  • Media Monitoring
    Measure PR impact, monitor media sentiment, and receive alerts for brand-relevant news in real time.

Real Brands. Real Results.

30% Faster Response Times
A leading SaaS brand cut down response times with Grove’s unified alerts and insights system.

70% Reduction in Crisis Response Time
One telecom client now identifies and responds to reputation risks in record time.

$15,000 Saved in 2 Weeks
A cruise line used Grove to consolidate competitor analysis, reducing time and cost instantly.

2000+ Workdays Saved
An entertainment giant automated social reporting with Grove, saving valuable time across teams

Experience Grove Insights

Deliver better customer experiences, drive business growth, and make smarter decisions with a platform built for today’s digital age.